CONTACT US

Thank you for visiting Vancouver Island’s new online local marketplace — and for joining us in supporting the growth of small businesses!

We’d love to hear from you. If you have a question, comment, or feedback, please don’t hesitate to send us a message.

Having an issue with an order?
Please contact the vendor directly by clicking the “Ask a Question” button located in their profile box on the left-hand side of their product page.

Please note that ShopVI.ca is run by a small, dedicated local team. We appreciate your patience and ask that you allow 24–48 hours for a response during business hours.

OTHER WAYS TO GET IN TOUCH

Email: info@shopvi.ca (for General inquiries)     Phone:250-802-8677

Address: 123 Nanaimo St. 

Nanaimo, British Columbia 

Canada 000111 

THE VENDOR HELP DESK

Monday - Friday, 10 AM to 6 PM PST

If you are a current vendor, you can find the "Ask an Administrator" button in your vendor portal and submit a message to us. 

Email: helpdesk@shopvi.ca