CONTACT US

Thank you for visiting Vancouver Island’s new online local marketplace — and for joining us in supporting the growth of small businesses!

We’d love to hear from you. If you have a question, comment, or feedback, please don’t hesitate to send us a message.

Having an issue with an order?

Please contact the vendor directly by clicking the “Ask a Question” button located in their profile box on the left-hand side of their product page.

Please note that ShopVI.ca is run by a small, dedicated local team. We appreciate your patience and ask that you allow 24–48 hours for a response during business hours.

Other ways to get in touch

Email: info@shopvi.ca (for General inquiries)     Phone: 1-250-802-8677

Address: 

ShopVI 

PO BOX 351 

Lantzville, British Columbia

 V0R 2H0

THE VENDOR HELP DESK

If you are a current vendor, you can find the "Ask an Administrator" button in your vendor portal and submit a message to us. We respond on a first-come, first-served basis. 

Email: helpdesk@shopvi.ca